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- We Remain a Covid-19 Secure Practice -
We have taken the following steps in order to be Covid-19 secure. The key steps were initially introduced on 15 June 2020 to safely provide an 'urgent care only' practice. Since then some minor tweaks have been introduced to reflect current best practice.
Nevertheless, most of our early adaptions still remain in place to keep you as safe as possible.
Key Steps Taken
1. Treatment Spacing
The clinic is not running to full capacity with appointments having extra spacing between them. This will allow for additional room cleaning and ventilation time and prevent patient crossover. Inevitably this means that there are less appointment slots available. For your convenience extra morning slots and twilight appointments were introduced starting at 8:30am and finishing at 8:30pm.
2. Soft Furnishings and Surfaces
All contact clinic surfaces at River Bank Integrative Health have been ‘decluttered’, ready for wipe down cleaning and disinfection between the treatments. Rest assured, just like before, all pillowcases and towels are changed after each patient. We already followed good infection control measures prior to Covid-19 pandemic.
3. Soap & Disinfectant
As has always been the case, I wash my hands prior to any physical contact and again immediately after. I will also ask patients to wash their hands upon arrival.
4. Opening Doors
Please allow me to open all doors for you on arrival (and exit) at River Bank Integrative Health. Please make use of the banister on your way up/down as all touch areas including door handles and the banister are disinfected between patients.
5. Masks, PPE, Air Purification
I will be wearing appropriate PPE (face mask or respirator) on your arrival and throughout your treatment. In addition to face mask I may also wear a face shield or goggles when appropriate. You may wear your own mask, or River Bank Integrative Health can provide one if you like.
On occasions, We acknoweldge that it is not practicable for you to wear a face mask for instance when facial procedures are carried out.
The air purifier used in the clinic has multi-stage active filtration system and removes most common airborne allergens, particles, bacteria and viruses including those aerosols which may contain respiratory viruses.
6. Cleaning
We have robust cleaning procedures in place and we increased the time between patients for thorough room cleaning and ventilation. The clinic is fully stocked with hand sanitiser, paper towels, soap, disinfectants, wipes and all other PPE equipment.
7. Toilet Facilities
Our toilet facilities remain open. For your convenience 75% alcohol disinfectant wipes are provided, for those who do use our facilities. Please note, these wipes are not flushable and need to be disposed off in the bin provided.
8. Payment
Contactless payment is available. Other forms of payment such as cash or bank transfer can be accommodated too. We request where possible, that you have the correct change.
Please be assured that it is absolutely fine to cancel and reschedule your appointment when you are not feeling your best.
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- We Want to Hear Your Suggestions -
We want to ensure that your health and safety is catered for, from the moment you book your appointment to the moment you walk out of the door.
We always look to improve. So if you think of anything else or if you have ANY questions in advance of your treatment, please email us at: pavlinafialova.acupuncture@gmail.com
We are looking forward to seeing you very soon. In the meantime, please do take care and stay safe.
Pavlina
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- PF Acupuncture -
- Indicative Working Schedule 2022 -
The River Bank Clinic, Oughtibridge
Tuesday: 17:30 - 20:30
Wednesday: 8:30 - 20:30
Thursday: 8:30 - 15:00
High Trees Clinic, Dore
Friday: 9:00 - 13:00
Online Herbal Medicine Consultations and Dispensary
Tuesday: 8:30 - 15:00
Academia, MSc Research and Supervision
Sundays and Mondays
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